Future Shopfuture Scenario Cast / futureCartRecovery

2LowPossibleAnnounced Updated

An attack on IDCF cloud stopped email delivery of two services, resumed October 9 on another environment. Whether names and emails leaked is under investigation. The EC platform itself was unaffected.

This incident was imported from a dataset that compiles public announcements, and we are still checking it against the sources. Counts and causes will be updated after the check. Sources are in Japanese.

Cause
Via a vendor or service
Sector
IT, cloud & telecom
Operational impact
Some services stopped

Data involved

DataStatusCountGroupEvidence
Email addressPossible leakNot disclosed—Source(opens in a new tab)
NamePossible leakNot disclosed—Source(opens in a new tab)
Date of birthPossible leakNot disclosed—Source(opens in a new tab)
User or member IDPossible leakNot disclosed—Source(opens in a new tab)

Counts are the figures the organization announced. Because the same person may be counted more than once, we do not add the rows together.

What users should do

  • Watch for emails and texts pretending to be the company

General steps based on the type of data involved. Check the organization’s notice or help line to see whether you are affected.

Sources

  1. 【重要】IDCFクラウド障害に伴う「future Scenario Cast」「futureCartRecovery」一時停止のお知らせwww.future-shop.jp · Published 2026-10-08(opens in a new tab)
  2. 【重要・第二報】「future Scenario Cast」「futureCartRecovery」のメール配信再開について(IDCFクラウド障害)www.future-shop.jp · Published 2026-10-09(opens in a new tab)