TOPPAN / Sompo Japan

1MinorNo leakAnnounced

A mistaken operation sent kana names and policy numbers of 177,426 people (possibly duplicated) to another insurer. Complete deletion by the recipient was confirmed; no emails, addresses or accounts were included.

This incident was imported from a dataset that compiles public announcements, and we are still checking it against the sources. Counts and causes will be updated after the check. Sources are in Japanese.

Cause
Sent to the wrong person
Occurred
2026-09-01
Sector
Finance & insurance
Operational impact
None

Data involved

DataStatusCountGroupEvidence
NameNo leak found177,426 people—Source(opens in a new tab)

Counts are the figures the organization announced. Because the same person may be counted more than once, we do not add the rows together.

What users should do

  • Watch for emails and texts pretending to be the company

General steps based on the type of data involved. Check the organization’s notice or help line to see whether you are affected.

Sources

  1. TOPPAN/損保ジャパン:「保険料控除証明書発行サービス」における業務委託先のデータ誤送付についてwww.sompo-japan.co.jp · Published 2026-09-29(opens in a new tab)
  2. 当社受託「保険料控除証明書発行サービス」運用業務におけるデータ誤送付についてwww.holdings.toppan.com · Published 2026-09-29(opens in a new tab)