GovTech TokyoTokyo App

1MinorConfirmedAnnounced Updated

One user's name, phone number and email address were mistakenly sent by email to another user.

This incident was imported from a dataset that compiles public announcements, and we are still checking it against the sources. Counts and causes will be updated after the check. Sources are in Japanese.

Cause
Sent to the wrong person
Occurred
2026-07-11
Sector
Public sector
Operational impact
None

Data involved

DataStatusCountGroupEvidence
Email addressLeak confirmed1 people—Source(opens in a new tab)
NameLeak confirmed1 people—Source(opens in a new tab)
Phone numberLeak confirmed1 people—Source(opens in a new tab)

Counts are the figures the organization announced. Because the same person may be counted more than once, we do not add the rows together.

What users should do

  • Watch for emails and texts pretending to be the company

General steps based on the type of data involved. Check the organization’s notice or help line to see whether you are affected.

Sources

  1. 個人情報の漏えいについてwww.govtechtokyo.or.jp(opens in a new tab)
  2. 東京都公式アプリ「東京アプリ」の運営に係るコールセンター業務における個人情報の漏えいに関するお詫びとご報告www.bell24.co.jp · Published 2026-07-23(opens in a new tab)